Nan Tien Institute

Whilst administrations are inevitably subject
to financial constraints, public expectations
around service provision and access to
medical advances grow ever higher, due to
the normalisation of digital technologies in
everyday life and a global news media sharing
the digital dream.
Meeting these challenges will be hard, but
public administrations can harness the new
opportunities digital technologies offer to
redesign and transform models of public service
and healthcare, improving both efficiency and
the lives of the people they serve.
Governments can cultivate a greater ambition in
developing a holistic connected continuum of
care, based on three pillars: healthcare, care in
the home and public housing – putting people
at the heart of service design and taking a